UK Insurance enquiry. A business applies for contents insurance, give adjectives the info required after have to kind?

a claim as something has been tatty, the loss adjustor comes out and tells her that she is 'under-insured' and as such, wont be paying out. Is this legal, does she own any recourse to appeal and how was she to know that she was 'under-insured' if the company (a central insurance co) gave the quote based on what she told them?
Answers:
I am not sure but you would cogitate that, based on proportional representation, an insurance company would pay an amount within relation to the sum insured against the amount calculated by the loss adjuster. It seems unfair if the insurer indicates that he will not engender a payment at all. There is no passageway that an insured party can be assured that their value of the contents is totally correct. I would undeniably appeal against this unfair decision.
Get her to run to a citizens advice Bureau with her policy papers and take their opinion on it.


Related Questions:
Home content insurance   Home and contents insurance?   What type of things should you chronicle as "Specified Contents", within your home contents insurance policy?   Will this be covered within my home contents insurance?   Taken out £40,000 insurance at official and nonspecific for home contents coverage. the premium be smaller amount at £40,000